top of page

SHIPPING POLICY

This Privacy Policy explains how Santanas (“we,” “us,” “our”) collects, uses, and shares your information when you visit www.santanasdelray.com e.g., or purchase from us (the “Site”).


1) Information we collect
Device & usage data (“Device Information”).
We automatically collect IP address, browser type, time zone, pages viewed, referring pages/links, and cookie identifiers.
Order & account data (“Order Information”).
If you buy or create an account, we collect name, email, phone, billing/shipping addresses, order details, and payment info (processed securely by our payment provider — we do not store full card numbers).
Marketing & communications.
Your preferences (email/SMS opt-ins), ad interactions (via cookies/pixels), reviews, an customer service messages.
Cookies & similar tech.
Used to operate the store, keep you signed in, remember your cart, measure performance, and personalize offers.
You can manage cookies in your browser settings. Some features may not work without cookies.


2) How we use information
Fulfill orders (process payments, pack/ship, confirmations/invoices)
Customer support and service messages
Fraud prevention & security
Analytics & site improvement
Marketing (per your preferences): emails, SMS, and ads that may be more relevant to
you


3) Sharing information
We share data with trusted providers who help run the business, such as:
E-commerce & hosting: Wix (Stores, Payments, Analytics)
Payments: PayPal / card processors
Shipping & logistics: UPS/other carriers
Marketing & analytics: Google Analytics; Meta (Facebook/Instagram) pixel; email/SMS
platforms
We may also share information to comply with law, respond to lawful requests, or protect our
rights.


4) Ads & analytics (behavioral advertising)


We use analytics/advertising cookies to understand performance and show relevant ads.
Opt-outs/resources:
Google: https://www.google.com/settings/ads
Facebook: https://www.facebook.com/settings/?tab=ads
DAA: http://optout.aboutads.info


5) “Do Not Track”
We currently do not alter our data collection when we see a Do Not Track signal.


6) Your choices
Email/SMS: Use the unsubscribe links or contact us.
Cookies: Control via your browser.
Access/Update/Delete: Contact us to access, correct, or delete your personal
information (subject to legal retention).


California privacy (if applicable)
California residents may have rights under CCPA/CPRA. To exercise access, deletion, or limit certain sharing, contact us at support@santanasdelray.com.


EU/UK privacy (if applicable)
If you’re in the EU/UK, we process your data to fulfill contracts (orders) and for legitimate interests (security, improvement, marketing with consent where required). Your data may be transferred outside the EU/UK; we use appropriate safeguards.


7) Data retention
We keep Order Information as long as needed to provide service, comply with laws, resolve disputes, and maintain accounting. You can request deletion (subject to legal/operational needs).


8) Security
We use administrative, technical, and physical safeguards (encryption in transit, limited access).
No method of transmission or storage is 100% secure.


9) Children
Our Site is not intended for children under 13. We do not knowingly collect children’s data.


10) Changes
We may update this policy from time to time. The “Last updated” date shows the most recent
version.


11) Contact us
Questions or privacy requests?
Email: support@santanasdelray.com

 

bottom of page